Healthcare Operations & Technology
Intelligent Healthcare Operations. Built for Better Outcomes.
StellarOne Health combines US healthcare expertise, Revenue Cycle Management, automation and Agentic AI to help healthcare organizations improve operational efficiency and build a stronger revenue cycle.
Healthcare Expertise • RCM Operations • Automation • AI
Our foundation
Healthcare Expertise Meets Intelligent Technology
We combine people who understand healthcare operations with disciplined delivery and technology selected for real workflow needs.
Healthcare context
Workflows are considered in the context of providers, payers, systems and patients.
Operational delivery
Our focus is the daily work, clear ownership and documented next actions.
Responsible technology
Automation and AI are applied with boundaries, oversight and a defined purpose.
What we do
Four connected capabilities for healthcare organizations
RCM comes first. Automation, Agentic AI and EasyMed extend how StellarOne can support your organization.
Revenue Cycle Management
Modular or end-to-end operational support delivered as an extension of your team.
Healthcare Automation
Practical automation designed around repetitive workflows, exceptions and review points.
Agentic AI
Conceptual AI-agent workflows designed with people in control and actions auditable.
Digital Healthcare
EasyMed supports mobile-first telehealth, patient engagement and digital workflows.
Revenue Cycle Management
Your RCM Team. Extended by StellarOne.
Choose one function or broader end-to-end support. Our team works inside your systems, to your workflows, with documented outcomes and clear escalation paths.
Medical Billing
Charge capture, charge entry and claim creation aligned to payer and specialty requirements.
- Charge entry
- Claim scrubbing support
- Clean-claim workflows
Claims Management
Submission, rejection handling and claim status tracking through to adjudication.
- Claim submission support
- Clearinghouse rejections
- Status checking
AR Management
Structured AR work queues prioritized by aging bucket, payer mix and dollar value.
- Aging analysis
- Work queue prioritization
- Payer follow-up
Denial Management
Denial identification, categorization, appeal preparation and root-cause feedback loops.
- Denial categorization
- Appeals support
- Root-cause analysis
Eligibility & Benefits
Verification of coverage, benefits and authorization requirements ahead of service.
- Coverage verification
- Benefit checks
- Authorization tracking
Payment Posting
ERA and manual posting with reconciliation, adjustments and variance identification.
- ERA / EOB posting
- Reconciliation
- Underpayment flags
Insurance Follow-Up
Consistent payer follow-up cadence with documented outcomes and next actions.
- Payer calls and portals
- Documented outcomes
- Escalation paths
Coding Support
Coding support and documentation review coordinated with your clinical and billing teams.
- Code review support
- Documentation queries
- Specialty alignment
Revenue Cycle Reporting
Operational reporting on AR, denials, collections and work completed, on your cadence.
- AR and aging reports
- Denial trend reporting
- Productivity visibility
AR Cleanup
Project-based cleanup of aged or backlogged AR, including legacy system balances.
- Backlog projects
- Aged AR review
- Legacy balance resolution
RCM engagement model
Built Around Your Existing Workflow
A clear approach from first assessment through steady-state improvement.
- 1
Assess
Understand your systems, workflows, volumes and operational priorities.
- 2
Design
Define service scope, ownership, controls, cadence and escalation paths.
- 3
Implement
Transition access, documentation and queues with your team.
- 4
Optimize
Review patterns, improve workflows and identify sensible automation opportunities.
Healthcare Automation
Reduce repetitive work. Preserve human judgment.
We identify bounded workflows where automation can organize work, move information and surface exceptions—without removing people from decisions that need context.
Workflow mapping
Understand the real process before introducing automation.
Exception handling
Design for the cases that do not follow the standard path.
Human review
Keep approvals and judgment at defined decision points.
Operational visibility
Make status, ownership and next actions easier to review.
Agentic AI
Healthcare Workflows, Redesigned Around Intelligent AI Agents
Agentic AI can prepare work, interpret context and coordinate steps within defined boundaries while operators retain review and approval.
AI + Human Expertise
Designed to assist—not replace—healthcare teams
Human oversight, access control, approvals and auditability are part of the workflow design.
Explore Healthcare AIEligibility Agent
Prepares coverage and benefit findings and highlights exceptions for review.
Denial Agent
Categorizes denial reasons and prepares resolution context for an operator.
AR Agent
Organizes follow-up priorities and assembles the context needed for the next action.
Credentialing Agent
Tracks defined credentialing steps, missing information and follow-up items.
Reporting Agent
Compiles structured operational information into review-ready summaries.
Conceptual demonstration. These examples describe potential workflow designs, not confirmed production deployments.
Meet EasyMed
Digital Healthcare, Designed Around the Patient
EasyMed is StellarOne Health’s digital healthcare and telehealth platform, designed around mobile-first access, patient engagement, multilingual experiences and voice-enabled interaction.
AI-assisted healthcare features are designed to support healthcare experiences and do not replace professional medical diagnosis or treatment.
Telehealth
Remote consultation workflows designed for accessible digital care.
Patient engagement
Structured reminders and follow-up communication.
Multilingual experience
Interfaces designed to support interaction across languages.
Voice-enabled access
Navigation for people who prefer speaking over typing.
Who we serve
Built for organizations across US healthcare
Support shaped around the operating model, workflows and growth priorities of each organization.
Medical Groups & Physician Practices
Single and multi-specialty groups needing dependable billing, AR and denial operations.
Behavioral & Mental Health
Organizations with authorization-heavy workflows, session-based billing and varied payer rules.
Billing Companies
Billing organizations looking for scalable delivery capacity across client portfolios.
Healthcare Technology Companies
Platforms that need an operational services layer alongside their software product.
Clinics & Outpatient Services
Outpatient and ambulatory settings needing eligibility, posting and follow-up support.
Healthcare Operations Teams
Back-office teams seeking workflow optimization and additional operational bandwidth.
Why StellarOne
Healthcare operations and technology, considered together
Healthcare Expertise
Operational decisions grounded in how US healthcare workflows function.
RCM Experience
Support across core revenue cycle functions, from eligibility through reporting.
Technology
A practical understanding of systems, integrations and workflow constraints.
Flexible Engagement
Modular services, broader RCM coverage or a focused automation opportunity.
Security & Trust
Built With Healthcare Trust in Mind
Healthcare workflows require careful handling, defined access and accountable decisions. Our approach begins with those expectations.
Data protection
Information access is considered in the context of the people and workflow that need it.
Role-based access
Permissions and responsibilities are designed around defined operational roles.
Responsible AI
AI-assisted steps retain boundaries, review points and traceable decisions.
Compliance-oriented design
Requirements are addressed during scoping without making unsupported certification claims.
Insights
Practical perspectives for healthcare leaders
Explore focused thinking on RCM operations, automation, responsible AI and digital healthcare.
Evaluating an RCM partner
Read the perspectiveFinding the right automation opportunity
Read the perspectiveDesigning human oversight into healthcare AI
Read the perspectiveOur perspective
Human expertise + healthcare operations + technology + automation + AI
We understand healthcare operations. We understand RCM. We understand technology. And we know where automation and AI can actually create value.
Specific scope, technical requirements and operational goals are evaluated with each organization. No performance outcome is guaranteed.
Start with the healthcare operation that matters most
Tell us about your RCM needs or the workflow you want to improve. We’ll begin with a practical, scoped conversation.